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Shipping Policy

  • All delivery estimates are in addition to processing time.

  • Please refer to the respective product pages for processing time by product.

  • Please note: all shipping estimates quoted below are estimates only. 

  • With the effort of practicing sustainable production, all pieces are currently made-to-order. This doesn’t only allow us to reduce material waste, it also gives your piece the attention to detail it deserves, maintaining high standards of quality control, and provide a positive work environment for the skilled hands working behind the scenes.


Zone A: Singapore, Hong Kong, Philippines, Thailand, Brunei, Indonesia

Zone B: Japan, South Korea, Australia, New Zealand, Canada, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Bangladesh, India, Sri Lanka, USA

Zone C: Bahrain, Qatar, Oman, UAE, Guam, Mexico, Trinidade and Tobago, Fiji, Georgia, Ghana, Kenya, Mauritius, Pakistan, Reunion, South Africa

Incomplete Deliveries

BANAVEES is not responsible for failed deliveries caused by the following scenarios:

  • Customer providing the wrong shipping address

  • Customer providing incorrect contact information (phone/email) - this prevents customs from being able to clear packages

  • Failure to accept delivery due to refusal to pay customs and duties

  • Failure to pick up package from carrier location after one or two logged delivery attempts by carrier

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